A user journey map provides an excellent way to describe your users’ interactions with your product or service quickly and visually.  A user journey map can help you describe the complete interaction that your users will have with your product or service and highlight any points of friction that may exist between these interactions and your user’s ultimate goals. For many marketing, UX, and product professionals, The user journey map has become an invaluable way to communicate product strategy and ensure that every touchpoint along the customer’s path is as seamless as possible.  It’s also been shown to be one of the most effective ways to make big gains in…